Our Frail Care Unit was founded in 1985, and expanded in 2005 in order to provide 24-hour, first-class care facilities for up to 63 frail residents. We cater for those either physically or mentally as well as respite care.
We are dedicated to helping residents achieve and maintain healthy lives and restoring health and wellness to optimum attainable levels. We are recognized for maintaining the health of our residents through a caring ethos, best practice standards and in-service training of all staff members to ensure competency.
Our facility is Christian based and honour ethical principles of autonomy, beneficence, justice, fairness, truth-telling and confidentiality - all integrated into our provision of nursing care.
Frail Care is to be considered when an elderly person is no longer capable of performing daily living activities such as eating, moving about and taking care of their personal hygiene. Such an individual is in need of 24-hour care.
There is a range of accommodation and levels of care including private en-suite rooms. Room options include:
NOTE: Furniture in photos were provided by residents and is not included.
For detailed information on our pricing structure, please complete the below form:
Our Frail Care tariff includes:
Our tariff for Frail Care does not include:
To Apply, we require the following documents to be completed:
A Checklist can also be provided for your convenience to assist in completing all the necessary documentation. All forms are available at our Frail Care Unit, or can be requested via email at cureception@glenhavencare.org.za
Upon completion of the online application form, an email will also be sent to you with further instructions.
A Dependency Questionnaire Assessment (DQ) is an assessment, required by law under the Older Persons Act, done by our Matron, to determine whether you are capable of taking care of yourself, or to determine the amount and type of care residents require.
The Assessment consists of a few tasks and tests to determine your capabilities. All residents moving into our Retirement Centres or new residents submitted to Frail Care, are required to complete a DQ Assessment before occupation can commence.
On admission to the Frail Care unit, all medication is to be handed to the Sister-on-duty, immediately. No resident in the Care Unit, or family member of the resident, is allowed to control or administer his or her own medicine.
Medication is managed by a pharmacy assistant that handles the day-to-ay medication of all Care Unit residents. Medication is blister packed by a pharmacy, Monday to Sunday, and sent to the pharmacy assistant.
Our professional staff hands out the medication as prescribed from the blister packs, and also arranges for 6-monthly repeat scripts. The Pharmacy assistant will then send out the scripts and receive the medication accordingly.
If our blister packaging pharmacy is not the sole provider of a resident’s medication, the pharmacy assistant will send out the scripts accordingly, and redistribute the medication to our blister pharmacy for packaging, upon receipt.
The Care Unit is equipped with call buttons for assistance in all areas. There are also always care-givers in the passageways that visits all rooms on a regular basis.
If assistance with a fall is needed, our professional staff will assess the situations, contact the paramedics (if necessary), and inform the emergency contact of the resident.
Upon return to the care unit after hospitalisation (if it was required), the resident will be classified as a fall risk, in order to notify the staff of the risks involved with the resident.
Family members are encouraged to accompany and take residents to the hospital (or any other appointment outside the care unit). It is also the responsibility of the residents' family to ensure that the hospital staff or treating doctor send a proper care regime back to the care unit.
If the family is unable to take the resident to the hospital (or outside appointment), the care unit will be able to provide transport. The cost will be charged to the residents account. It can also be arranged that a nurse accompany the resident to a surgery for a fee.
In case of an emergency, an ambulance service can be arranged for the resident.
Residents are welcome to decorate the room to their taste, or if preferred, we will supply available furniture, that is a hospital bed and a bedside locker.
When moving into a single room, residents can bring their own televisions, for which a DSTV connection can be arranged. Radio's and/or music players are also welcome.
Information to be updated on a regular basis.